FREQUENTLY ASKED QUESTIONS

You don’t need much! We provide all the equipment as well as water and a souvenir water bottle. We do not allow backpacks. There is a small pocket on the back of your harness that can hold car keys, cell phone, etc. You will also want to bring medication with you that might be needed at a moment’s notice, like an EpiPen or asthma inhaler as well as a camera/video/photo. If there is something you much have with you on tour our guides carry backpacks and can place what you might need in there for you.

Guests should be prepared for moderately strenuous activity, able to carry 10 pounds and be in good health. Participants will be required to hike short distances over slippery and/or uneven terrain. There is about a mile of hiking over the duration of the tour. This tour is not suitable for those who are pregnant, have back or neck issues/injuries, experience dizziness, seizures, or any other serious medical condition. Participants need to be 10 years of age and between the weights of 75-230 pounds.

Reservations are strongly recommended as our tours can sell out days in advance (or weeks in advance during peak seasons).

Yes, all participants must sign a waiver before participating in the tour. Guests under 18 years of age must have a legal guardian signature before zipping.

In the event of rain or severe weather, such as lightning or sustained high winds, we may choose to cancel your tour. Flyin Hawaiian Zipline reserves the right to cancel tours due to inclement weather, foreseeable hazards or events beyond our control. If we know in advance that we will be closed, we will try to contact you at the phone number you provided to us when you booked your tour. If your tour is cancelled due to weather, we will do our best to reschedule you for a different day, or we will refund your tour cost.

As our course zips all the way across a mountain range (not in a circle) only those who are on the tour can go along.